AB922 by Assemblymember Monning garnered the 21 votes required to pass off the Senate floor. The bill, which is co-sponsored by Western Center on Law and Poverty and Health Access California, would centralize consumer assistance, augmenting the Office of the Patient Advocate to be an easy place to call with questions and complaints about health care and coverage.
Currently, in order to get help with health insurance related issues, individuals must figure out which of the many state agencies and other public and private entities they must call. The Office of Patient Advocate would appropriately triage calls to the right place in state government. This bill will bring help within easy reach of current health insurance consumers and the millions of new consumers who will join the ranks of the insured when coverage is expanded as part of the Affordable Care Act. The bill moves back to the Assembly for a concurrence vote, and then to the Governor’s desk for his consideration.